Legal

Privacy Policy

Effective date: 21 July 2026

Jason's Travel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you use our website, mobile applications and related services.

Who we are

Jason's Travel provides destination information, maps, business listings, travel inspiration and related services throughout the South Pacific.

Website: www.jasonstravel.com

Privacy enquiries: [email protected]

Information you provide

We may collect information that you provide directly, including:

• Your name and email address.
• Account and profile information.
• Saved favourites and destination preferences.
• Messages submitted through contact or support forms.
• Business information supplied by business account holders.
• Account deletion or data-access requests.

Information collected automatically

When you use our services, we may automatically receive technical and usage information such as:

• Device type and operating system.
• Application version.
• IP address and approximate location.
• App activity and feature usage.
• Crash reports and diagnostic information.
• Browser type and website usage information.

Location information

With your permission, the Jason's Travel app may use your device location to show nearby places, display maps, calculate distances and provide directions.

You can disable location access at any time through your device settings. Some location-based features may not work when permission is disabled.

How we use information

We may use information to:

• Provide and maintain the Jason's Travel platform.
• Display destinations, maps and nearby businesses.
• Save favourites and user preferences.
• Respond to support enquiries.
• Process account and data-deletion requests.
• Improve app performance, content and reliability.
• Protect the security of our services.
• Meet legal and regulatory obligations.

Business listings

Business account holders may provide contact details, opening hours, images, social-media links, promotions, descriptions and other business information. This information is intended to be displayed publicly through the Jason's Travel website and applications.

Google services and maps

Jason's Travel may use Google services including Google Maps, Google Places and Google ratings or reviews. Google may process information in accordance with its own privacy terms.

You can read Google's policy at: Google Privacy Policy

Analytics and diagnostics

We may use analytics, crash-reporting and diagnostic services to understand how our services perform and to identify technical problems.

Where possible, this information is aggregated or pseudonymised.

Notifications

With your permission, we may send app notifications about destinations, service updates, relevant travel information or promotions. Notifications can be disabled through your device settings.

Cookies

Our website may use essential cookies and similar technologies for authentication, security, preferences and service performance.

More information is available in our Cookie Policy.

Information sharing

We may share information with trusted service providers that help us operate our platform, including hosting, mapping, email, analytics, storage and technical-support providers.

We may also disclose information where required by law, to protect our legal rights or to prevent fraud and misuse.

Data security

We use reasonable technical and organisational measures to protect information from unauthorised access, alteration, loss or disclosure. No internet-based service can, however, guarantee complete security.

Data retention

We retain personal information only for as long as reasonably necessary to provide our services, meet legal obligations, maintain security, resolve disputes and enforce agreements.

Your rights

Depending on your location, you may have rights to:

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Request a portable copy of your information.
• Withdraw consent where processing relies on consent.

To exercise these rights, email [email protected] or use our account deletion request page .

Children's privacy

Jason's Travel is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

International users

Jason's Travel is available internationally. Information may be processed in countries outside the country in which you live. Where required, appropriate safeguards will be used.

Third-party links

Our services may link to websites and services operated by third parties. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will remain available on this page, together with its effective date.

Contact us

For privacy questions or requests, contact:

Jason's Travel
[email protected]